Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11184
VM0011184Goldmember11184@example.test · +601110011184 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
4,666
Current loyalty balance
Lifetime Spend
RM 5,833
Across 31 visits
Total Visits
31
Since 2024-11-24
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
144d
2026-05-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,666 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 16
Outlet purchase
2026-05-06 · Member activity · RM 130.50
App session
2026-04-24 · OPLUMO Outlet 16
Points credited
2026-04-12 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 16
Outlet purchase
2026-03-19 · Member activity · RM 165.30
Points credited
2026-03-07 · OPLUMO Outlet 16
Outlet purchase
2026-02-23 · Member activity · RM 182.70