Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 11177
VM0011177Silvermember11177@example.test · +601110011177 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,581
Current loyalty balance
Lifetime Spend
RM 1,977
Across 28 visits
Total Visits
28
Since 2025-05-31
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,581 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 9
Outlet purchase
2026-09-17 · Member activity · RM 63.00
App session
2026-09-05 · OPLUMO Outlet 9
Points credited
2026-08-24 · Member activity · RM 71.40
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 9
Outlet purchase
2026-07-31 · Member activity · RM 79.80
Points credited
2026-07-19 · OPLUMO Outlet 9
Outlet purchase
2026-07-07 · Member activity · RM 88.20