Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11169
VM0011169Silvermember11169@example.test · +601110011169 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,934
Current loyalty balance
Lifetime Spend
RM 2,418
Across 13 visits
Total Visits
13
Since 2025-09-27
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
161d
2026-05-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,934 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 1
Outlet purchase
2026-04-19 · Member activity · RM 114.75
App session
2026-04-07 · OPLUMO Outlet 1
Points credited
2026-03-26 · Member activity · RM 130.05
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 1
Outlet purchase
2026-03-02 · Member activity · RM 145.35
Points credited
2026-02-18 · OPLUMO Outlet 1
Outlet purchase
2026-02-06 · Member activity · RM 160.65