Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11160
VM0011160Goldmember11160@example.test · +601110011160 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
4,288
Current loyalty balance
Lifetime Spend
RM 5,361
Across 42 visits
Total Visits
42
Since 2024-09-22
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,288 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 9
Outlet purchase
2026-09-18 · Member activity · RM 127.50
App session
2026-09-06 · OPLUMO Outlet 9
Points credited
2026-08-25 · Member activity · RM 144.50
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 9
Outlet purchase
2026-08-01 · Member activity · RM 161.50
Points credited
2026-07-20 · OPLUMO Outlet 9
Outlet purchase
2026-07-08 · Member activity · RM 178.50