Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01116
VM0001116Goldmember1116@example.test · +601110001116 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,688
Current loyalty balance
Lifetime Spend
RM 4,610
Across 31 visits
Total Visits
31
Since 2025-02-05
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
71d
2026-07-30
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,688 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 12
Outlet purchase
2026-07-18 · Member activity · RM 104.25
App session
2026-07-06 · OPLUMO Outlet 12
Points credited
2026-06-24 · Member activity · RM 118.15
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 12
Outlet purchase
2026-05-31 · Member activity · RM 132.05
Points credited
2026-05-19 · OPLUMO Outlet 12
Outlet purchase
2026-05-07 · Member activity · RM 145.95