Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11158
VM0011158Silvermember11158@example.test · +601110011158 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
1,733
Current loyalty balance
Lifetime Spend
RM 2,167
Across 27 visits
Total Visits
27
Since 2025-01-12
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,733 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 7
Outlet purchase
2026-04-13 · Member activity · RM 51.75
App session
2026-04-01 · OPLUMO Outlet 7
Points credited
2026-03-20 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 7
Outlet purchase
2026-02-24 · Member activity · RM 65.55
Points credited
2026-02-12 · OPLUMO Outlet 7
Outlet purchase
2026-01-31 · Member activity · RM 72.45