Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11157
VM0011157Membermember11157@example.test · +601110011157 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
96
Current loyalty balance
Lifetime Spend
RM 121
Across 2 visits
Total Visits
2
Since 2026-08-09
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
96 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 6
Outlet purchase
2026-08-15 · Member activity · RM 57.00
App session
2026-08-03 · OPLUMO Outlet 6
Points credited
2026-07-22 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 6
Outlet purchase
2026-06-28 · Member activity · RM 72.20
Points credited
2026-06-16 · OPLUMO Outlet 6
Outlet purchase
2026-06-04 · Member activity · RM 79.80