Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 11152
VM0011152Membermember11152@example.test · +601110011152 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
876
Current loyalty balance
Lifetime Spend
RM 1,095
Across 25 visits
Total Visits
25
Since 2025-02-18
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
876 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 1
Outlet purchase
2026-04-14 · Member activity · RM 42.75
App session
2026-04-02 · OPLUMO Outlet 1
Points credited
2026-03-21 · Member activity · RM 48.45
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 1
Outlet purchase
2026-02-25 · Member activity · RM 54.15
Points credited
2026-02-13 · OPLUMO Outlet 1
Outlet purchase
2026-02-01 · Member activity · RM 59.85