Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 11150
VM0011150Membermember11150@example.test · +601110011150 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
586
Current loyalty balance
Lifetime Spend
RM 733
Across 30 visits
Total Visits
30
Since 2024-12-02
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
586 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 16
Outlet purchase
2026-04-26 · Member activity · RM 21.75
App session
2026-04-14 · OPLUMO Outlet 16
Points credited
2026-04-02 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 16
Outlet purchase
2026-03-09 · Member activity · RM 27.55
Points credited
2026-02-25 · OPLUMO Outlet 16
Outlet purchase
2026-02-13 · Member activity · RM 30.45