Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11148
VM0011148Silvermember11148@example.test · +601110011148 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,391
Current loyalty balance
Lifetime Spend
RM 2,989
Across 34 visits
Total Visits
34
Since 2024-11-05
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 14
Outlet purchase
2026-06-10 · Member activity · RM 86.25
App session
2026-05-29 · OPLUMO Outlet 14
Points credited
2026-05-17 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 14
Outlet purchase
2026-04-23 · Member activity · RM 109.25
Points credited
2026-04-11 · OPLUMO Outlet 14
Outlet purchase
2026-03-30 · Member activity · RM 120.75