Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11146
VM0011146Membermember11146@example.test · +601110011146 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
249
Current loyalty balance
Lifetime Spend
RM 312
Across 11 visits
Total Visits
11
Since 2026-03-27
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
249 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 12
Outlet purchase
2026-09-11 · Member activity · RM 23.25
App session
2026-08-30 · OPLUMO Outlet 12
Points credited
2026-08-18 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 12
Outlet purchase
2026-07-25 · Member activity · RM 29.45
Points credited
2026-07-13 · OPLUMO Outlet 12
Outlet purchase
2026-07-01 · Member activity · RM 32.55