Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11130
VM0011130Silvermember11130@example.test · +601110011130 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,357
Current loyalty balance
Lifetime Spend
RM 1,697
Across 16 visits
Total Visits
16
Since 2025-12-06
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,357 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 13
Outlet purchase
2026-08-21 · Member activity · RM 78.00
App session
2026-08-09 · OPLUMO Outlet 13
Points credited
2026-07-28 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 13
Outlet purchase
2026-07-04 · Member activity · RM 98.80
Points credited
2026-06-22 · OPLUMO Outlet 13
Outlet purchase
2026-06-10 · Member activity · RM 109.20