Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11124
VM0011124Membermember11124@example.test · +601110011124 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
654
Current loyalty balance
Lifetime Spend
RM 818
Across 20 visits
Total Visits
20
Since 2025-10-26
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
654 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 7
Outlet purchase
2026-09-21 · Member activity · RM 35.25
App session
2026-09-09 · OPLUMO Outlet 7
Points credited
2026-08-28 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 7
Outlet purchase
2026-08-04 · Member activity · RM 44.65
Points credited
2026-07-23 · OPLUMO Outlet 7
Outlet purchase
2026-07-11 · Member activity · RM 49.35