Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01112
VM0001112Membermember1112@example.test · +601110001112 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
604
Current loyalty balance
Lifetime Spend
RM 755
Across 13 visits
Total Visits
13
Since 2025-11-15
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
604 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 8
Outlet purchase
2026-06-07 · Member activity · RM 37.50
App session
2026-05-26 · OPLUMO Outlet 8
Points credited
2026-05-14 · Member activity · RM 42.50
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 8
Outlet purchase
2026-04-20 · Member activity · RM 47.50
Points credited
2026-04-08 · OPLUMO Outlet 8
Outlet purchase
2026-03-27 · Member activity · RM 52.50