Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11113
VM0011113Silvermember11113@example.test · +601110011113 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
2,347
Current loyalty balance
Lifetime Spend
RM 2,935
Across 38 visits
Total Visits
38
Since 2024-10-30
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,347 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 13
Outlet purchase
2026-08-15 · Member activity · RM 70.50
App session
2026-08-03 · OPLUMO Outlet 13
Points credited
2026-07-22 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 89.30
Points credited
2026-06-16 · OPLUMO Outlet 13
Outlet purchase
2026-06-04 · Member activity · RM 98.70