Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11101
VM0011101Goldmember11101@example.test · +601110011101 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,094
Current loyalty balance
Lifetime Spend
RM 5,118
Across 26 visits
Total Visits
26
Since 2025-04-05
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,094 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 1
Outlet purchase
2026-06-17 · Member activity · RM 120.00
App session
2026-06-05 · OPLUMO Outlet 1
Points credited
2026-05-24 · Member activity · RM 136.00
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 1
Outlet purchase
2026-04-30 · Member activity · RM 152.00
Points credited
2026-04-18 · OPLUMO Outlet 1
Outlet purchase
2026-04-06 · Member activity · RM 168.00