Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
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Daniel 01110
VM0001110Goldmember1110@example.test · +601110001110 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted Out
Points Balance
4,457
Current loyalty balance
Lifetime Spend
RM 5,572
Across 37 visits
Total Visits
37
Since 2024-12-16
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,457 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 6
Outlet purchase
2026-09-13 · Member activity · RM 127.50
App session
2026-09-01 · OPLUMO Outlet 6
Points credited
2026-08-20 · Member activity · RM 144.50
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 6
Outlet purchase
2026-07-27 · Member activity · RM 161.50
Points credited
2026-07-15 · OPLUMO Outlet 6
Outlet purchase
2026-07-03 · Member activity · RM 178.50