Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11098
VM0011098Silvermember11098@example.test · +601110011098 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,222
Current loyalty balance
Lifetime Spend
RM 2,778
Across 24 visits
Total Visits
24
Since 2025-05-02
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,222 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 15
Outlet purchase
2026-06-08 · Member activity · RM 99.75
App session
2026-05-27 · OPLUMO Outlet 15
Points credited
2026-05-15 · Member activity · RM 113.05
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 15
Outlet purchase
2026-04-21 · Member activity · RM 126.35
Points credited
2026-04-09 · OPLUMO Outlet 15
Outlet purchase
2026-03-28 · Member activity · RM 139.65