Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01109
VM0001109Membermember1109@example.test · +601110001109 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
920
Current loyalty balance
Lifetime Spend
RM 1,151
Across 28 visits
Total Visits
28
Since 2025-03-04
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
920 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 5
Outlet purchase
2026-06-21 · Member activity · RM 32.25
App session
2026-06-09 · OPLUMO Outlet 5
Points credited
2026-05-28 · Member activity · RM 36.55
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 5
Outlet purchase
2026-05-04 · Member activity · RM 40.85
Points credited
2026-04-22 · OPLUMO Outlet 5
Outlet purchase
2026-04-10 · Member activity · RM 45.15