Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11088
VM0011088Goldmember11088@example.test · +601110011088 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,647
Current loyalty balance
Lifetime Spend
RM 3,309
Across 38 visits
Total Visits
38
Since 2024-07-13
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,647 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 5
Outlet purchase
2026-04-28 · Member activity · RM 66.75
App session
2026-04-16 · OPLUMO Outlet 5
Points credited
2026-04-04 · Member activity · RM 75.65
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 5
Outlet purchase
2026-03-11 · Member activity · RM 84.55
Points credited
2026-02-27 · OPLUMO Outlet 5
Outlet purchase
2026-02-15 · Member activity · RM 93.45