Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11086
VM0011086Silvermember11086@example.test · +601110011086 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
1,871
Current loyalty balance
Lifetime Spend
RM 2,340
Across 37 visits
Total Visits
37
Since 2024-08-11
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,871 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 3
Outlet purchase
2026-05-09 · Member activity · RM 45.00
App session
2026-04-27 · OPLUMO Outlet 3
Points credited
2026-04-15 · Member activity · RM 51.00
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 3
Outlet purchase
2026-03-22 · Member activity · RM 57.00
Points credited
2026-03-10 · OPLUMO Outlet 3
Outlet purchase
2026-02-26 · Member activity · RM 63.00