Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 11073
VM0011073Silvermember11073@example.test · +601110011073 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,584
Current loyalty balance
Lifetime Spend
RM 1,980
Across 41 visits
Total Visits
41
Since 2024-10-06
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,584 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 7
Outlet purchase
2026-09-14 · Member activity · RM 34.50
App session
2026-09-02 · OPLUMO Outlet 7
Points credited
2026-08-21 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 7
Outlet purchase
2026-07-28 · Member activity · RM 43.70
Points credited
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 48.30