Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 11070
VM0011070Goldmember11070@example.test · +601110011070 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
4,701
Current loyalty balance
Lifetime Spend
RM 5,877
Across 43 visits
Total Visits
43
Since 2024-08-15
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,701 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 4
Outlet purchase
2026-08-29 · Member activity · RM 126.00
App session
2026-08-17 · OPLUMO Outlet 4
Points credited
2026-08-05 · Member activity · RM 142.80
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 159.60
Points credited
2026-06-30 · OPLUMO Outlet 4
Outlet purchase
2026-06-18 · Member activity · RM 176.40