Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 11069
VM0011069Platinummember11069@example.test · +601110011069 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,244
Current loyalty balance
Lifetime Spend
RM 6,555
Across 45 visits
Total Visits
45
Since 2024-07-27
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,244 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 3
Outlet purchase
2026-09-15 · Member activity · RM 135.00
App session
2026-09-03 · OPLUMO Outlet 3
Points credited
2026-08-22 · Member activity · RM 153.00
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 3
Outlet purchase
2026-07-29 · Member activity · RM 171.00
Points credited
2026-07-17 · OPLUMO Outlet 3
Outlet purchase
2026-07-05 · Member activity · RM 189.00