Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 11068
VM0011068Membermember11068@example.test · +601110011068 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
382
Current loyalty balance
Lifetime Spend
RM 478
Across 5 visits
Total Visits
5
Since 2026-04-19
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
382 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 2
Outlet purchase
2026-06-18 · Member activity · RM 81.75
App session
2026-06-06 · OPLUMO Outlet 2
Points credited
2026-05-25 · Member activity · RM 92.65
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 2
Outlet purchase
2026-05-01 · Member activity · RM 103.55
Points credited
2026-04-19 · OPLUMO Outlet 2
Outlet purchase
2026-04-07 · Member activity · RM 114.45