Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11064
VM0011064Platinummember11064@example.test · +601110011064 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
5,186
Current loyalty balance
Lifetime Spend
RM 6,483
Across 45 visits
Total Visits
45
Since 2024-06-29
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,186 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 15
Outlet purchase
2026-08-18 · Member activity · RM 93.75
App session
2026-08-06 · OPLUMO Outlet 15
Points credited
2026-07-25 · Member activity · RM 106.25
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 15
Outlet purchase
2026-07-01 · Member activity · RM 118.75
Points credited
2026-06-19 · OPLUMO Outlet 15
Outlet purchase
2026-06-07 · Member activity · RM 131.25