Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 11043
VM0011043Membermember11043@example.test · +601110011043 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
579
Current loyalty balance
Lifetime Spend
RM 724
Across 18 visits
Total Visits
18
Since 2025-11-09
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
579 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 11
Outlet purchase
2026-08-30 · Member activity · RM 33.75
App session
2026-08-18 · OPLUMO Outlet 11
Points credited
2026-08-06 · Member activity · RM 38.25
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 11
Outlet purchase
2026-07-13 · Member activity · RM 42.75
Points credited
2026-07-01 · OPLUMO Outlet 11
Outlet purchase
2026-06-19 · Member activity · RM 47.25