Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 11040
VM0011040Membermember11040@example.test · +601110011040 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
581
Current loyalty balance
Lifetime Spend
RM 727
Across 20 visits
Total Visits
20
Since 2025-05-22
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
581 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 8
Outlet purchase
2026-04-17 · Member activity · RM 34.50
App session
2026-04-05 · OPLUMO Outlet 8
Points credited
2026-03-24 · Member activity · RM 39.10
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 8
Outlet purchase
2026-02-28 · Member activity · RM 43.70
Points credited
2026-02-16 · OPLUMO Outlet 8
Outlet purchase
2026-02-04 · Member activity · RM 48.30