Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 11035
VM0011035Silvermember11035@example.test · +601110011035 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
1,978
Current loyalty balance
Lifetime Spend
RM 2,473
Across 38 visits
Total Visits
38
Since 2024-11-25
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,978 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 3
Outlet purchase
2026-09-10 · Member activity · RM 51.75
App session
2026-08-29 · OPLUMO Outlet 3
Points credited
2026-08-17 · Member activity · RM 58.65
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 3
Outlet purchase
2026-07-24 · Member activity · RM 65.55
Points credited
2026-07-12 · OPLUMO Outlet 3
Outlet purchase
2026-06-30 · Member activity · RM 72.45