Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 11021
VM0011021Silvermember11021@example.test · +601110011021 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,992
Current loyalty balance
Lifetime Spend
RM 2,491
Across 21 visits
Total Visits
21
Since 2025-09-22
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,992 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 6
Outlet purchase
2026-09-05 · Member activity · RM 94.50
App session
2026-08-24 · OPLUMO Outlet 6
Points credited
2026-08-12 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 6
Outlet purchase
2026-07-19 · Member activity · RM 119.70
Points credited
2026-07-07 · OPLUMO Outlet 6
Outlet purchase
2026-06-25 · Member activity · RM 132.30