Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 11014
VM0011014Goldmember11014@example.test · +601110011014 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
3,753
Current loyalty balance
Lifetime Spend
RM 4,692
Across 24 visits
Total Visits
24
Since 2025-03-25
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,753 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 16
Outlet purchase
2026-05-01 · Member activity · RM 123.00
App session
2026-04-19 · OPLUMO Outlet 16
Points credited
2026-04-07 · Member activity · RM 139.40
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 16
Outlet purchase
2026-03-14 · Member activity · RM 155.80
Points credited
2026-03-02 · OPLUMO Outlet 16
Outlet purchase
2026-02-18 · Member activity · RM 172.20