Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01101
VM0001101Silvermember1101@example.test · +601110001101 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,290
Current loyalty balance
Lifetime Spend
RM 1,613
Across 29 visits
Total Visits
29
Since 2024-12-26
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,290 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 14
Outlet purchase
2026-05-02 · Member activity · RM 50.25
App session
2026-04-20 · OPLUMO Outlet 14
Points credited
2026-04-08 · Member activity · RM 56.95
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 14
Outlet purchase
2026-03-15 · Member activity · RM 63.65
Points credited
2026-03-03 · OPLUMO Outlet 14
Outlet purchase
2026-02-19 · Member activity · RM 70.35