Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 11005
VM0011005Membermember11005@example.test · +601110011005 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
502
Current loyalty balance
Lifetime Spend
RM 628
Across 8 visits
Total Visits
8
Since 2026-05-24
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
502 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 7
Outlet purchase
2026-09-15 · Member activity · RM 61.50
App session
2026-09-03 · OPLUMO Outlet 7
Points credited
2026-08-22 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 7
Outlet purchase
2026-07-29 · Member activity · RM 77.90
Points credited
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 86.10