Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10996
VM0010996Membermember10996@example.test · +601110010996 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
639
Current loyalty balance
Lifetime Spend
RM 799
Across 35 visits
Total Visits
35
Since 2025-01-15
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
639 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 15
Outlet purchase
2026-09-07 · Member activity · RM 19.50
App session
2026-08-26 · OPLUMO Outlet 15
Points credited
2026-08-14 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 15
Outlet purchase
2026-07-21 · Member activity · RM 24.70
Points credited
2026-07-09 · OPLUMO Outlet 15
Outlet purchase
2026-06-27 · Member activity · RM 27.30