Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 10987
VM0010987Membermember10987@example.test · +601110010987 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted Out
Points Balance
619
Current loyalty balance
Lifetime Spend
RM 774
Across 30 visits
Total Visits
30
Since 2024-12-12
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
619 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 6
Outlet purchase
2026-05-06 · Member activity · RM 19.50
App session
2026-04-24 · OPLUMO Outlet 6
Points credited
2026-04-12 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 6
Outlet purchase
2026-03-19 · Member activity · RM 24.70
Points credited
2026-03-07 · OPLUMO Outlet 6
Outlet purchase
2026-02-23 · Member activity · RM 27.30