Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10977
VM0010977Membermember10977@example.test · +601110010977 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
223
Current loyalty balance
Lifetime Spend
RM 280
Across 3 visits
Total Visits
3
Since 2026-06-20
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
75d
2026-07-26
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
223 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 75.75
App session
2026-07-02 · OPLUMO Outlet 13
Points credited
2026-06-20 · Member activity · RM 85.85
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 13
Outlet purchase
2026-05-27 · Member activity · RM 95.95
Points credited
2026-05-15 · OPLUMO Outlet 13
Outlet purchase
2026-05-03 · Member activity · RM 106.05