Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10968
VM0010968Membermember10968@example.test · +601110010968 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
529
Current loyalty balance
Lifetime Spend
RM 662
Across 6 visits
Total Visits
6
Since 2026-02-15
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
529 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 4
Outlet purchase
2026-05-04 · Member activity · RM 89.25
App session
2026-04-22 · OPLUMO Outlet 4
Points credited
2026-04-10 · Member activity · RM 101.15
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 4
Outlet purchase
2026-03-17 · Member activity · RM 113.05
Points credited
2026-03-05 · OPLUMO Outlet 4
Outlet purchase
2026-02-21 · Member activity · RM 124.95