Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10965
VM0010965Goldmember10965@example.test · +601110010965 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,743
Current loyalty balance
Lifetime Spend
RM 3,430
Across 31 visits
Total Visits
31
Since 2025-04-16
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,743 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 1
Outlet purchase
2026-09-26 · Member activity · RM 77.25
App session
2026-09-14 · OPLUMO Outlet 1
Points credited
2026-09-02 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 1
Outlet purchase
2026-08-09 · Member activity · RM 97.85
Points credited
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 108.15