Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10962
VM0010962Silvermember10962@example.test · +601110010962 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,304
Current loyalty balance
Lifetime Spend
RM 2,881
Across 29 visits
Total Visits
29
Since 2024-12-01
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 15
Outlet purchase
2026-04-07 · Member activity · RM 78.00
App session
2026-03-26 · OPLUMO Outlet 15
Points credited
2026-03-14 · Member activity · RM 88.40
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 15
Outlet purchase
2026-02-18 · Member activity · RM 98.80
Points credited
2026-02-06 · OPLUMO Outlet 15
Outlet purchase
2026-01-25 · Member activity · RM 109.20