Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01095
VM0001095Goldmember1095@example.test · +601110001095 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,481
Current loyalty balance
Lifetime Spend
RM 3,102
Across 38 visits
Total Visits
38
Since 2024-11-24
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,481 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 8
Outlet purchase
2026-09-09 · Member activity · RM 63.00
App session
2026-08-28 · OPLUMO Outlet 8
Points credited
2026-08-16 · Member activity · RM 71.40
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 8
Outlet purchase
2026-07-23 · Member activity · RM 79.80
Points credited
2026-07-11 · OPLUMO Outlet 8
Outlet purchase
2026-06-29 · Member activity · RM 88.20