Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10941
VM0010941Goldmember10941@example.test · +601110010941 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,043
Current loyalty balance
Lifetime Spend
RM 5,054
Across 35 visits
Total Visits
35
Since 2024-09-26
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,043 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 11
Outlet purchase
2026-05-19 · Member activity · RM 87.75
App session
2026-05-07 · OPLUMO Outlet 11
Points credited
2026-04-25 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 11
Outlet purchase
2026-04-01 · Member activity · RM 111.15
Points credited
2026-03-20 · OPLUMO Outlet 11
Outlet purchase
2026-03-08 · Member activity · RM 122.85