Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 10938
VM0010938Silvermember10938@example.test · +601110010938 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,256
Current loyalty balance
Lifetime Spend
RM 2,820
Across 17 visits
Total Visits
17
Since 2025-12-22
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,256 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 8
Outlet purchase
2026-09-24 · Member activity · RM 131.25
App session
2026-09-12 · OPLUMO Outlet 8
Points credited
2026-08-31 · Member activity · RM 148.75
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 8
Outlet purchase
2026-08-07 · Member activity · RM 166.25
Points credited
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 183.75