Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10936
VM0010936Membermember10936@example.test · +601110010936 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
599
Current loyalty balance
Lifetime Spend
RM 749
Across 14 visits
Total Visits
14
Since 2025-09-11
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
599 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 6
Outlet purchase
2026-04-21 · Member activity · RM 45.00
App session
2026-04-09 · OPLUMO Outlet 6
Points credited
2026-03-28 · Member activity · RM 51.00
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 6
Outlet purchase
2026-03-04 · Member activity · RM 57.00
Points credited
2026-02-20 · OPLUMO Outlet 6
Outlet purchase
2026-02-08 · Member activity · RM 63.00