Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 10930
VM0010930Goldmember10930@example.test · +601110010930 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,348
Current loyalty balance
Lifetime Spend
RM 4,186
Across 28 visits
Total Visits
28
Since 2024-12-18
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,348 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 17
Outlet purchase
2026-04-06 · Member activity · RM 107.25
App session
2026-03-25 · OPLUMO Outlet 17
Points credited
2026-03-13 · Member activity · RM 121.55
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 17
Outlet purchase
2026-02-17 · Member activity · RM 135.85
Points credited
2026-02-05 · OPLUMO Outlet 17
Outlet purchase
2026-01-24 · Member activity · RM 150.15