Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 10922
VM0010922Membermember10922@example.test · +601110010922 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
833
Current loyalty balance
Lifetime Spend
RM 1,042
Across 30 visits
Total Visits
30
Since 2025-05-05
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
833 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 9
Outlet purchase
2026-09-27 · Member activity · RM 33.75
App session
2026-09-15 · OPLUMO Outlet 9
Points credited
2026-09-03 · Member activity · RM 38.25
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 9
Outlet purchase
2026-08-10 · Member activity · RM 42.75
Points credited
2026-07-29 · OPLUMO Outlet 9
Outlet purchase
2026-07-17 · Member activity · RM 47.25