Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 10901
VM0010901Membermember10901@example.test · +601110010901 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
940
Current loyalty balance
Lifetime Spend
RM 1,175
Across 34 visits
Total Visits
34
Since 2025-01-18
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
940 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 5
Outlet purchase
2026-08-23 · Member activity · RM 21.75
App session
2026-08-11 · OPLUMO Outlet 5
Points credited
2026-07-30 · Member activity · RM 24.65
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 5
Outlet purchase
2026-07-06 · Member activity · RM 27.55
Points credited
2026-06-24 · OPLUMO Outlet 5
Outlet purchase
2026-06-12 · Member activity · RM 30.45