Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 10900
VM0010900Goldmember10900@example.test · +601110010900 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,471
Current loyalty balance
Lifetime Spend
RM 4,340
Across 29 visits
Total Visits
29
Since 2025-04-30
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,471 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 4
Outlet purchase
2026-09-04 · Member activity · RM 104.25
App session
2026-08-23 · OPLUMO Outlet 4
Points credited
2026-08-11 · Member activity · RM 118.15
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 4
Outlet purchase
2026-07-18 · Member activity · RM 132.05
Points credited
2026-07-06 · OPLUMO Outlet 4
Outlet purchase
2026-06-24 · Member activity · RM 145.95