Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01090
VM0001090Goldmember1090@example.test · +601110001090 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,744
Current loyalty balance
Lifetime Spend
RM 3,431
Across 31 visits
Total Visits
31
Since 2025-03-20
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,744 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 3
Outlet purchase
2026-08-30 · Member activity · RM 93.75
App session
2026-08-18 · OPLUMO Outlet 3
Points credited
2026-08-06 · Member activity · RM 106.25
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 3
Outlet purchase
2026-07-13 · Member activity · RM 118.75
Points credited
2026-07-01 · OPLUMO Outlet 3
Outlet purchase
2026-06-19 · Member activity · RM 131.25