Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 10896
VM0010896Goldmember10896@example.test · +601110010896 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
2,823
Current loyalty balance
Lifetime Spend
RM 3,530
Across 31 visits
Total Visits
31
Since 2025-04-09
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,823 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 17
Outlet purchase
2026-09-19 · Member activity · RM 104.25
App session
2026-09-07 · OPLUMO Outlet 17
Points credited
2026-08-26 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 17
Outlet purchase
2026-08-02 · Member activity · RM 132.05
Points credited
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 145.95