Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 10881
VM0010881Goldmember10881@example.test · +601110010881 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
3,604
Current loyalty balance
Lifetime Spend
RM 4,505
Across 33 visits
Total Visits
33
Since 2024-11-23
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
109d
2026-06-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,604 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 2
Outlet purchase
2026-06-10 · Member activity · RM 86.25
App session
2026-05-29 · OPLUMO Outlet 2
Points credited
2026-05-17 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 2
Outlet purchase
2026-04-23 · Member activity · RM 109.25
Points credited
2026-04-11 · OPLUMO Outlet 2
Outlet purchase
2026-03-30 · Member activity · RM 120.75